The thing that makes me madder than hell with doctor offices is they never keep their appointment time except for one doctor that I go to. When you have sn appointment at 3:30 that is the time you should see the doctor. That should not be an estimate of when you will go back.
If doctors would do this, their patients would be much happier. My GI doctor says to arrive 30 minutes before your appointment so they can do all of the paperwork and vitals and the doctor walks into the exam room at that time.
What brings this up is that I arrived at my 3:30 eye appointment at 3:00. It is now 3:50 and I still have not even left the lobby!
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