I am getting more and more disappointed with Alltel. I have always been under the impression that Alltel has a 30 return policy. In fact I have never been made aware of any difference until today.
Last month I upgraded to a HTC Desire and paid $249.99 after fighting with the retentions department since I had problems with over 9 BlackBerries in the last 2 years. I really like the phone and it has solved the problem that I had with my service. The biggest disappointment with the phone is the lack of memory space for application. This has been addressed with updates in the Android OS but Alltel has not put put an update. I waited for close to the 30 days to see if Alltel would release the update. I called today to see how I could return the phone and I am informed that there is only a 14 day policy now and I am out of luck. Now to add insult to injury, Alltel is now offering the HTC Desire for free.
